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Users of IAS products can now access the“IAS Loop” web site for all their technical support needs. The IAS Loop provides direct contact with IAS support staff and other users of IAS products throughout the world - all from the comfort of your web browser. The IAS Loop contains “web forums” where users of IAS products can post messages related to their specific products. It’s a great place to get technical questions answered, download product updates, and exchange ideas.

Key Features
  • Forums for all current IAS products
  • Unlimited posts
  • 24-hour accessibility
  • Powerful searching capability
  • Private messaging system
  • Download section for product updates
  • Auto-notification emails when new topics or replies are posted

Fast Turnaround Times
IAS support staff monitor the forums daily ensuring you with a timely response. Typical response time from the IAS technical support staff is less than 24 hours with many questions answered within the same working day.

Browser Requirements
The IAS Loop is accessible from most web browsers connected to the World Wide Web. For the best browsing experience, Microsoft Internet Explorer 6.0, FireFox, Opera 7.0, or Safari 1.1 or later are recommended. Your browser must be configured to accept cookies.

Register Today
The IAS Loop is located at www.iasloop.com. Access to the IAS Loop is free for customers with an active annual support contract or lease agreement. Customers without a support contract or lease agreement can join the IAS Loop by paying a membership feebilled to a credit card. Register for an IAS Loop account today on our website or contact IAS at 1-800-987-4IAS to have an account created for you.

 

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